Privacy policy

With this privacy policy, we would like to inform you about the type, scope and purpose of the processing of personal data (hereinafter also referred to as “data”). Personal data is all data that has a personal reference to you, e.g. name, address, e-mail address or your user behavior. The privacy policy applies to all data processing operations carried out by us, both in the context of our core activities and for the online media we provide.

Responsible for data processing is:

Processing of your data in the context of the technical services provided by us

If you are our customer or business partner or are interested in the services of our craft business, the type, scope and purpose of the processing of your data depends on the contractual or pre-contractual relationship existing between us. In this sense, the data processed by us includes all data that we request from you or that you provide to us in order to answer your inquiry, prepare an offer for you or process your order. Unless otherwise stated in the further information in this privacy policy, the processing of your data and its disclosure to third parties is limited to the data that is necessary and expedient to answer your inquiries and/or to fulfill the contract concluded between you and us, to protect our rights and to fulfill legal obligations. We will inform you which data is required for this before or during data collection. Insofar as we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.

Data concerned:

• Inventory data (e.g. names, addresses)
• Payment data (e.g. bank details, invoices)
• Contact data (e.g. e-mail address, telephone number, postal address)
• Contract data (e.g. subject matter of the contract, duration of the contract)

Persons concerned: Interested parties, business and contractual partners

Processing purpose: Handling contractual services, communication and answering contact requests, office and organizational procedures

Legal basis: Contract fulfillment and pre-contractual inquiries, Art. 6 para. 1 lit. b GDPR, legal obligation, Art. 6 para. 1 lit. c GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

Your rights under the GDPR

According to the GDPR, you are entitled to the rights listed below, which you can assert at any time with the controller named in section 1 of this data protection declaration:

• Right to information: You have the right to request information from us as to whether and which of your data we process.
• Right to rectification: You have the right to request the correction of incorrect data or the completion of incomplete data.
• Right to erasure: You have the right to request the deletion of your data.
• Right to restriction: In certain cases, you have the right to request that we only process your data to a limited extent.
• Right to data portability: You have the right to request that we transmit your data to you or another controller in a structured, commonly used and machine-readable format.
• Right of appeal:You have the right to lodge a complaint with a supervisory authority. The supervisory authority of your usual place of residence, your workplace or our company headquarters is responsible.

Right of withdrawal

You have the right to withdraw your consent to data processing at any time.

Right of objection

You have the right to object at any time to the processing of your data, which we base on our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. If you make use of your right to object, we ask you to explain the reasons. We will then no longer process your personal data unless we can prove to you that there are compelling legitimate grounds for data processing that outweigh your interests and rights.

Irrespective of the above, you have the right to object to the processing of your personal data for advertising and data analysis purposes at any time.

Please address your objection to the contact address of the controller given above.

When do we delete your data?

We delete your data when we no longer need it or when you instruct us to do so. This means that - unless otherwise stated in the individual data protection notices in this privacy policy - we will delete your data,

• if the purpose of the data processing has ceased to exist and thus the respective legal basis stated in the individual data protection notices no longer exists, e.g.
  • after termination of the contractual or membership relationship between us (Art. 6 para. 1 lit. a GDPR) or
  • after our legitimate interest in the further processing or storage of your data ceases to apply (Art. 6 para. 1 lit. f GDPR),
• if you exercise your right of revocation and no other legal basis for processing within the meaning of Art. 6 para. 1 lit. b-f GDPR applies,
• if you exercise your right to object and there are no compelling legitimate grounds for erasure.

However, if we still need to retain (certain parts of) your data for other purposes, for example because tax retention periods (usually 6 years for business correspondence or 10 years for accounting documents) or the assertion, exercise or defense of legal claims arising from contractual relationships (up to four years) make this necessary or the data is needed to protect the rights of another natural or legal person, we will only delete (the part of) your data after these periods have expired. Until the expiry of these periods, however, we restrict the processing of this data to these purposes (fulfillment of retention obligations).

Cookies

Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are stored on the device you are using. Cookies are primarily used to exchange information between the device you are using and our website. This includes, for example, the language settings on a website, the login status or the location where a video was watched.

Two types of cookies are used when you visit our website:

• Temporary cookies (session cookies): These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. The session cookies are deleted when you log out or close your browser.
• Permanent cookies: Permanent cookies remain stored even after the browser is closed. This allows our website to recognize your computer when you return to our website. Information on language settings or log-in information, for example, is stored in these cookies. These cookies can also be used to document and store your surfing behavior. This data can be used for statistical, marketing and personalization purposes.

In addition to the above classification, cookies can also be differentiated according to their purpose:

• Necessary cookies: These are cookies that are absolutely necessary for the operation of our website, to save logins or shopping baskets for the duration of your session or cookies that are set for security reasons.
• Statistical, marketing and personalization cookies: These are cookies that are used for analysis purposes or to measure reach. Such “tracking” cookies can be used in particular to store information on search terms entered or the frequency of page views. In addition, the surfing behavior of an individual user (e.g. viewing certain content, use of functions, etc.) can also be stored in a user profile. Such profiles are used to show users content that corresponds to their potential interests. If we use services that store cookies on your device for statistical, marketing and personalization purposes, we will inform you about this separately in the following sections of our privacy policy or when obtaining your consent.

Data concerned:

• Usage data (e.g. access times, websites clicked on)
• Communication data (e.g. information about the device used, IP address).

Persons concerned: Users of our online services

Processing purpose: Displaying our Internet pages, ensuring the operation of our Internet pages, improving our Internet offering, communication and marketing.

Legal basis:

Legitimate interest, Art. 6 para. 1 lit. f GDPR
If we do not obtain your consent to the setting of cookies, we base the processing of your data on our legitimate interest in improving the quality and user-friendliness of our website, in particular the content and functions. You can use the security settings of your browser to object to the use of cookies set by us within the scope of our legitimate interest. There you can specify whether you do not accept cookies from the outset or only accept them on request, or whether you want cookies to be deleted every time you close your browser. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

Consent, Art. 6 para. 1 lit. a GDPR

Security measures

We also take state-of-the-art technical and organizational security measures to comply with the provisions of data protection laws and to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties.

Up-to-dateness and amendment of this privacy policy

Diese Datenschutzerklärung ist aktuell gültig und hat den Stand November 2024. Aufgrund geänderter gesetzlicher bzw. behördlicher Vorgaben kann es notwendig werden, diese Datenschutzerklärung anzupassen.

This privacy policy was created with the help of the SOS Recht data protection generator. SOS Recht is an offer of Mueller.legal Rechtsanwälte Partnerschaft based in Berlin.